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THE OPTIMIZED DENTAL LABORATORY
The Optimized Numbers Reference Card
Every core benchmark from the book, on one page. Tape it where you'll actually see it.
Traditional vs. Optimized — Chapter 1
Metric
Traditional Lab
Optimized Lab
Net profit margin
5–10%
22–30%
Internal remake rate
4–6%
Under 1%
Turnaround / transit time
2–3 weeks
Same-day–72 hrs
Chairside adjustment window
15–20 min/unit
Under 3 min/unit
The KPI Dashboard — Chapter 4
Net profit margin
22–30%
Reviewed monthly
Debt service coverage ratio
1.25x or higher
Reviewed quarterly
Case turnaround time
Same-day–72 hrs
Reviewed weekly
True bottleneck stage
Identified, not guessed
Reviewed monthly
Internal remake rate
Under 1%
Reviewed weekly
Case acceptance rate
Rising trend
Reviewed monthly
New accounts / referrals
Rising trend
Reviewed quarterly
Cross-training coverage
No single point of failure
Reviewed quarterly
SPACE PLANNING — CHAPTER 2 150–200 sq ft for core lab functions, plus 50–80 sq ft per technician workstation, plus 15–20% of total area for storage.
WATCH THIS NUMBER — CHAPTERS 3 & 10 Client concentration ratio (revenue from your top 3–5 accounts). The higher it climbs, the more one departure can reshape your year.
From The Optimized Dental Laboratory by Daniel Alter, MSc, MDT, CDT — TheOptimizedDentalLab.com